CONTACT us

Email Us

Support@digysource.com

Message Us

+1 (251) 315 – 4910

Address

Los Angeles,
CA 90026

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Need help? We’ve got you covered.

At Digysource, our team is ready to assist you 24/7. Whether you have a question before purchasing or need help accessing your product, we’re here to make sure your digital product experience is smooth and hassle-free.

We provide detailed instructions and support with every purchase. If you’re having trouble, contact us with your order number.

Yes, we offer activation guidance and support videos for major embroidery tools. Just include your product name in your message.

Check the product page for compatibility info. If issues persist, contact us with screenshots or a short video.

Most of our designs are available in common formats like DST, PES, JEF, VP3, and EXP. Each product lists supported formats.

All our items are digital downloads only. Nothing will be shipped to your address.

Digital products are not exchangeable, but we can assist if you haven’t downloaded the file or made a duplicate purchase.

Yes — our team can guide you through installation for windows depending on the software.

Your purchase includes lifetime access to download links. You can re-download anytime from your account.

Yes! If you’re interested in buying multiple products, just contact us and we’ll send you a custom coupon code.

Check your spam or promotions folder. If it’s not there, contact us with your order number and we’ll resend it.